Privacy Policy

In order to provide our services to you we need to have information about you.

This privacy policy sets out how we will use the information you have given us through our website and how we protect that information for you.

We are committed to working with you to maintain your privacy, so to do this any information that we gather from you when you use this website will only be used in accordance with this policy.  We will only use the information for the purpose that you have provided it for and we will not share your information and or data with third parties unless we need to do so for administrative reasons but only when it relates to the services that we carry out.

 

(A) Let’s go through with you what we collect

Dependent on what service you may be interested in we may ask you to provide personal data which we will collect and store, types of things that may be collected are:

  1. Any information that you give us during either a telephone call or a visit to our website where you are asking to receive notifications or any newsletter type communications about our services.
  2. We can collect information from the computer you use to access our site, through this we can see what type of browser you have, what sections of the site you view, where you are based, the IP address, how long you stay on our site for  and the referral source. Generally we would be looking to use this information to make any advertising to you more relevant to your searches and generally improve the website by making changes to ensure the site is user friendly.
  3. We will also collect any other information that you choose to share with us via any method.

 

(B) So how do we use your personal data?

When you provide us with information through our website we will use this information for the reasons outlined in this policy or in the parts of the website related to your searches.

This personal information can be used in a number of ways:

  1. Help you navigate the services available on the website
  2. Identify to you marketing messages that we think may be of interest to you which relate to the our business. We will do this via e-mail and or post or whatever means you have told us you are happy for us to use.  If you change your mind about the way we contact you, you can tell us so we stop sending any communication via this route.
  3. Manage our website.
  4. Deal with any enquiries including complaints that you make or are made against you which relate to our website.  What we mean by that is, when you give us any personal information for us to use on our website or elsewhere we will be responsible to only use it within the constraints of what you have told us you are provided to agree to.  We will not pass on any personal information to any third parties without your agreement for the use of direct marketing.
  5. We may provide your information to business’s within our own  Group of business or to third parties so you can have the information that you have asked for.
  6. Forward to you notifications via email which you will have expressly asked for.
  7. Forward general business-related communications to you.

 

(C) Other types of disclosures

As well as any disclosures that can be termed to be reasonably required mentioned in this privacy policy, we could disclose information about you to bodies that we are required to do so:

  1. If requested for any legal case or a potential legal case
  2. If in the future the business is or contemplating being sold or bought, this information will be disclosed to a potential buyer as a business asset
  3. Any request made by a person or organisation that we believe could apply to a court or other competent organisation for disclosure of the personal information where, in our reasonable view, the request would be supported by a court or authorised body.
  4. Where we are required by law to do so.
  5. If we are required to defend our own legal privileges (which would provide for releasing information to others to assist in potential fraud prevention and or reducing credit risk.

 

(D) Personal Data – Security

We will work to take what could be considered as a reasonable approach to maintaining the security of your personal information from misuse or loss through organisational or technical issues.  However we have to accept that any information that is submitted using the internet, is by its very nature insecure and we are unable to guarantee the security of information sent using the internet.  Our servers are secure and this is where your personal information will be stored.

 

(E) Amendments to our policy

Periodically the contents of this policy are subject to be revised; we will ensure that the most up to date version is available through our website.  We would suggest that you visit this page as often as you wish to make sure you are updated with any changes that we may have made.

 

(F) What you need to know about your rights

At any time you can ask us for a copy of the personal information that we hold about you. We will require a fee in order to provide this information. (We have a flat fixed cost of £10.00 for this service). Prior to any information being released you will be asked to supply evidence of your identify.

On occasion we may refuse some aspects of a request for information when legitimate law applies.

If at any time you decided you do not want us to use your personal information for marketing you can tell us via post or email. Realistically we will ask you before we go ahead for your agreement to use your personal information for marketing, alternative you will have the option to opt-out of receiving marketing from us.

 

(G) Cookies explained

Our website uses cookies; these are small files that request the agreement to be put onto your computer’s hard drive. By agreeing to these cookies, it allows web applications to reply with a more individual approach. The cookies will remember your choices in terms of what it seems you dislike as well as what you like and will shape it’s operation based on what it thinks are your preferred choices. You do not have to accept cookies, however with that said the majority of web browsers do this action automatically, but you are able to refuse if you wish to do so.  If you do refuse, it can sometimes affect how the website works.

 

(H) Links to third party websites

We will have links to other websites that we consider are relevant. We would like to inform you that if you use these links we are unable to have any control over that link and will not be responsible for the information contained on it, any privacy of the information you give to the site or protection surrounding the site.  We would suggest if you wish to use a third party link that you view the privacy statement associated to the website to make sure you are happy to use it.

 

(I) Any questions?

We understand that you may have some questions associated with our privacy policy or how we use your personal data. If this is the case please write to us.  

 

(J) Staying in touch

We only want to stay in touch if you want us to, but if you decided that you want to unsubscribe from any promotional emails, we will be sad to say goodbye, but there is an “unsubscribe” button on the bottom of our emails.